Last updated: 11:20am, 22 September 2021
⚠️ Shipping Delays Nationally
On 1 September 2021, freight partner Australia Post announced major delays in their freight network. 99 Bikes warehouse teams are working hard to get customer orders delivered as quickly as possible, however there will be delays.
If you order is urgent, please consider alternate methods of shopping, as deliveries will be delayed nationally. We appreciate your patience and understanding.
Melbourne Retail Stores
All Melbourne stores will remain open for contactless order pickups, phone sales and workshop jobs. Please note there are delays in some stores due to the increased demand.
Ways to shop in Melbourne:
- Click & Collect
Buy online, contactless pick-up in store. - Call & Collect
Call a shop, buy over the phone, contactless pickup in store. - Online Home Delivery
Buy online, shipped to your home.
Sydney Retail Stores
All Sydney stores will remain open for contactless order pickups, phone sales and workshop jobs. Please note there are delays in some stores due to the increased demand.
Ways to shop in Sydney:
- Click & Collect
Buy online, contactless pick-up in store. - Call & Collect
Call a shop, buy over the phone, contactless pickup in store. - Online Home Delivery
Buy online, shipped to your home. - Built Bike Delivery more info ↗️
Call a shop, buy over the phone, contactless delivery to your home. Some exclusions apply.
Canberra Retail Stores
Canberra stores are open for contactless order pickup, phone sales and contactless workshop jobs only.
Ways to shop in Canberra:
- Click & Collect Orders
Buy online, contactless pick-up in store. - Call & Collect
Call a shop, buy over the phone, contactless pickup in store. - Online Home Delivery
Buy online, delivered direct to your home. - Contactless Workshop Services
Book online or call a shop to organise a contactless workshop job.
Tweed Heads Retail Store
Tweed Heads will remain open for contactless order pickups, phone sales and workshop jobs. Please note there are delays in some stores due to the increased demand.
Ways to shop at Tweed Heads:
- Click & Collect
Buy online, contactless pick-up in store. - Call & Collect
Call the store, buy over the phone, contactless pickup in store. - Online Home Delivery
Buy online, shipped to your home.
Queensland Retail Stores
All stores in Brisbane, Gold Coast, Ipswich & Sunshine Coast remain open. Masks must be worn inside our stores, QR code check-ins are required, and indoor capacity limits apply, in line with QLD Government restrictions. Please note there are delays in some stores due to the increased demand.
All other retail stores remain open
Our teams are working hard to operate responsibly and support the community. We ask that you continue to treat our staff, and each other, with the respect and kindness everyone deserves.
Thank you for your ongoing support and understanding.