Last updated: 4:00pm, 29 November 2021
⚠️ Shipping Delays Nationally
Unfortunately, Due to ongoing impacts of Covid-19 Australia Post and our other courier partners are experiencing staffing shortages which is causing significant delays to quoted shipping timeframes. In some cases, there are also scanning delays which result in some discrepancies with tracking information.
The 99 Bikes Warehouse Teams are working hard to get customer orders delivered as quickly as possible. If your order is urgent, please consider alternate methods of shipping and shopping.
We sincerely apologise in advance if your order is affected by these delays and appreciate your patience and understanding.
Sydney and Tweed Heads Retail Stores
From December 15th our NSW stores are now open to all shoppers. Masks must be worn inside our stores as of 24th of December and QR code check-ins are required in line with the Local Government restrictions. Proof of vaccination is not required. You can also continue to shop via our contactless methods.
Queensland Retail Stores
Queensland stores are open for in-store shopping. Masks must be worn inside our stores as of the 18th of December, QR code check-ins are required, and indoor capacity limits apply, in line with Local Government restrictions. Please note there are delays in some stores due to the increased demand. You can also continue to shop via our contactless methods.
Canberra Retail Stores
Canberra stores are open for in-store shopping. QR code check-ins are required, and indoor capacity limits apply, in line with Local Government restrictions. Please note there are delays in some stores due to the increased demand. You can also continue to shop via our contactless methods.
Melbourne Retail Stores
All Melbourne stores are now open for in-store shopping. Masks must be worn inside our stores, QR code check-ins are required, and indoor capacity limits apply, in line with Local Government restrictions. Please note there are delays in some stores due to the increased demand. You can also continue to shop via our contactless methods. We look forward to seeing you back in store!
Perth Retail Stores
All of our Perth stores are open for in-store shopping. Masks must be worn inside our stores, QR code check-ins are required, and indoor capacity limits apply, in line with Local Government restrictions. Please note there are delays in some stores due to the increased demand. You can also continue to shop via our contactless methods.
Adelaide Retail Stores
All of our Adelaide stores are now open for in-store shopping. Masks must be worn in our stores, QR code check-ins are required, and indoor capacity limits apply, in line with local Government restrictions. Please note there are delays in some stores due to the increased demand. You can also continue to shop via our contactless methods.
All other retail stores remain open
Our teams are working hard to operate responsibly and support the community. We ask that you continue to treat our staff, and each other, with the respect and kindness everyone deserves.
Thank you for your ongoing support and understanding.